Terms & Conditions
These Terms & Conditions apply to all purchases made from Tin Robot Co., including hand‑printed t‑shirts, hoodies, and custom artwork products.
1. About Us
Tin Robot Co. Based in Horsham, UK Email: [your email address]
2. Products
We sell:
- Hand‑printed t‑shirts and hoodies
- Custom pet artwork apparel
- Made‑to‑order designs
Colours, print placement, and garment shades may vary slightly due to screen differences and manual printing processes.
3. Pricing
All prices are listed in GBP (£). We reserve the right to update prices at any time.
4. Orders
When you place an order:
- You agree that all information provided is accurate
- You agree to our Refunds & Returns Policy
- You will receive an order confirmation by email
We may cancel an order if:
- The item is out of stock
- There is a pricing error
- Payment is not received
5. Custom & Personalised Items
Custom artwork items are made specifically for you.
These items:
- Cannot be returned unless faulty
- Cannot be cancelled once artwork or printing has begun
Please ensure photos and instructions are correct before submitting.
6. Intellectual Property
All artwork, designs, and product images are the property of Tin Robot Co.
You may not:
- Copy
- Reproduce
- Resell
- Distribute
any artwork or designs without permission.
7. Liability
We are not liable for:
- Delays caused by postal services
- Incorrect addresses provided by the customer
- Damage caused by improper washing or care
Our garments should be washed at 30°C, inside‑out, and not tumble‑dried.
8. Privacy
We only use your information to:
- Process orders
- Provide customer support
- Improve our services
For full details, please refer to our Privacy Policy.
9. Governing Law
These terms are governed by UK law.
10. Contact Us
For any questions: [your email address]